Defects

Defective Material Notices (DMNs) are created by your customer in response to the receipt of defective material.

ACCESS INSTRUCTIONS

From the Supplier Performance option on the SupplyWEB navigation menu, select Defects and the following screen will appear:

Defects

FIELD DEFINITIONS

Supplier

Click the drop-down list box to select the supplier for whom you wish to view defects (DMNs).

From Date

Enter the beginning date for which you want to view the selected supplier's DMNs. DMNs with effective dates within this range will be selected.

To Date

Enter the ending date for which you want to view the selected supplier's DMNs. DMNs with effective dates within this range will be selected.

Required Responses Only

Check this box to view only those DMNs for which a response is required.

PROCESSING INSTRUCTIONS

Click Query to view DMNs for the selected supplier, and the following screen will appear:

Defects Display

PROCESSING INSTRUCTIONS

Click on the specific Defective Material Notice you wish to view, and the following screen will appear:

Defective Material Notice

FIELD DEFINITIONS

Ship From

It is the shipment code as defined in the supplier structure.

Supplier

The controlling supplier as defined in the structure.

Part

The part for which the defect has been reported.

Receiver Number

The receiver number assigned when the part was received.

Description

The description of the part.

Received Quantity

The total quantity of the part received.

Outside Process Code

The outside process code as defined in RPS, if applicable.

Received Date

The date for which the quantity was received.

Purchase Order Number

The effective purchase order number.

Rejected Quantity

This is the number of units rejected based on the receiving unit of measure.

Reject Tag Number

This is the user-defined rejection tag number.

To

• Name—The ship to name.
• Address—The ship to address.
• Attention—The contact person responsible for the DMN.

From

• Name—The ship from company name.
• Address—The ship from company address.
• Phone—The phone number of the supplier.

Source of Defect

This could be one of the following:

• As Received
• Accumulated Defects
• Return from Production
• Initial Samples
• Other

Quantity Sampled

The quantity of received material.

Quantity Non-Conforming

The number of units of sampled materials that did not pass the inspection line.

Rejected By

The person reporting the rejection.

Defective Material Notice Code

The DMN code that represents the rejection reported.

Defective Material Notice Description

The description of the above DMN code.

Description of Discrepancy

The description of the problem with the rejected material.

Disposition Code Description

The code specifying the action to take on the rejected material.

• Return to Supplier
• Use as is, Correct Next
• Rework
• Scrap
• Sort
• Other

Supplier Charge

The dollar amount to be charged to the supplier for this problem.

Charge Description

The description of the charges.

Disposition Notes

The description of the disposition process for the material including root cause and corrective action.

Supplier Authorization

The name of the person authorizing the charge.

Date

The date for the location where authorization was given.

Return Authorization Number

The return authorization number assigned by the supplier or the customer.

Phone

The phone number for the person in Supplier Authorization.

Respond By

The date by which a response is expected.

Attachments

The list of files that were attached to this DMN. Suppliers may select and view an attachment from the list by clicking on its link.

Click on the Browse button to access the directory that contains a file you wish to attach. Add the file to the list of DMN attachments by clicking on the Add button.

Note: Once a customer has changed the status of the DMN to "Accepted", attachments can no longer be added to the list.

Root Cause Problem

The description of the detected problem's cause.

Corrective Action Taken

The description of the plan to correct the problem.

Date of First Corrected Shipment

The date on which a shipment was made for the corrected item, based on the action plan.

PROCESSING INSTRUCTIONS

• Click Back to return to the Defective Material Notices screen.
• Use the printing capabilities of your Internet browser to print the DMN.
• To respond to the DMN with a corrective action, use the vertical scroll bar to move down to the action input area.

Click Update to enter this information directly into your customer's database.

lf this supplier part is set up for e-mail notification, an e-mail message will be sent to the customer when the update is made.

To respond to the DMN with corrective action, use the vertical scroll bar to move down to the action input area.

PROCESSING EFFECTS

Whenever a DMN is updated, the DMN files are updated, and an email is sent to the customer as defined in the Email Notification screen.