Your customer uses Delivery Performance Reviews (DPRs) to evaluate your performance and can use DPRs to apply demerits because of defective parts, wrong quantity, etc.).
From the Supplier Performance option on the SupplyWEB navigation menu, select Delivery and the following screen will appear:
Click the drop-down list box to select the supplier for whom you wish to view Delivery Performance Reviews (DPRs).
Enter the beginning date for which you want to view the selected supplier's DPRs. DPRs with effective dates within this range will be selected.
Enter the ending date for which you want to view the selected supplier's DPRs. DPRs with effective dates within this range will be selected.
Check this box to view only those DPRs for which a response is required.
Click Query to view DPRs for the selected supplier, and the following screen will appear:
Click on the specific Delivery Performance Review you wish to view, and the following screen will appear:
The supplier identification.
This is the delivery performance number.
The effective purchase order.
The unit of measure in which the part is purchased.
The part number for which the DPR is generated.
The description of the above part number.
The date for which the parts on the DPR are due.
The outside process code associated with the part.
The quantity of parts that were due with this shipment.
Any comments related to the DPR.
The list of files that were attached to this DPR. Suppliers may select and view an attachment from the list by clicking on its link.
Click on the Browse button to access the directory that contains a file you wish to attach. Add the file to the list of DPR attachments by clicking on the Add button.
Note: Once a customer has changed the status of the DPR to "Accepted", attachments can no longer be added to the list.
Click Back to return to the Delivery Performance Reviews screen.
Click Update to enter this information directly into your customer's database.
If this supplier part is set up for e-mail notification, an e-mail message will be sent to the customer when the update is made.
Use the printing capabilities of your Internet browser to print the DPR.
To respond to the DPR with corrective action, use the vertical scroll bar to move down to the action input area.