Delivery

Your customer uses Delivery Performance Reviews (DPRs) to evaluate your performance and can use DPRs to apply demerits because of defective parts, wrong quantity, etc.).

ACCESS INSTRUCTIONS

From the Supplier Performance option on the SupplyWEB navigation menu, select Delivery and the following screen will appear:

Delivery

FIELD DEFINITIONS

Supplier

Click the drop-down list box to select the supplier for whom you wish to view Delivery Performance Reviews (DPRs).

From Date

Enter the beginning date for which you want to view the selected supplier's DPRs. DPRs with effective dates within this range will be selected.

To Date

Enter the ending date for which you want to view the selected supplier's DPRs. DPRs with effective dates within this range will be selected.

Required Responses Only

Check this box to view only those DPRs for which a response is required.

PROCESSING INSTRUCTIONS

Click Query to view DPRs for the selected supplier, and the following screen will appear:

Delivery Performance Review

PROCESSING INSTRUCTIONS

Click on the specific Delivery Performance Review you wish to view, and the following screen will appear:

Delivery Performance Review Display

FIELD DEFINITIONS

Supplier

The supplier identification.

Delivery Performance Review Identification

This is the delivery performance number.

Purchase Order Number

The effective purchase order.

Purchase Unit of Measure

The unit of measure in which the part is purchased.

Part Number

The part number for which the DPR is generated.

Part Description

The description of the above part number.

Due Date

The date for which the parts on the DPR are due.

Outside Process Code

The outside process code associated with the part.

Quantity Due

The quantity of parts that were due with this shipment.

Ship From

• Supplier—The supplier number.
• Ship From—The ship from code defined in the supplier structure.
• Attention—The person responsible for this DPR.
• Address—The address for this supplier.

Ship To

• Name—The name of the ship to company.
• Address—The address for the ship to company.
• Phone—The phone number for the ship to contact person.

Demerits

• Code—The delivery performance reason code.
• Description—The description of the demerit code.
• Demerit—The demerit value of the reason code.

Delivery Performance Remarks

Any comments related to the DPR.

Supplier Contact

• Name—The name of the person to whom this DPR has been communicated.
• Date—The date the supplier was contacted.
• Time—The time the person was contacted.
• Phone—The phone number for the contact person.
• Response Due Date—The date the supplier responds with an action plan or resolution.
• Response Date—The date for which a response is expected from the supplier.

Attachments

The list of files that were attached to this DPR. Suppliers may select and view an attachment from the list by clicking on its link.

Click on the Browse button to access the directory that contains a file you wish to attach. Add the file to the list of DPR attachments by clicking on the Add button.

Note: Once a customer has changed the status of the DPR to "Accepted", attachments can no longer be added to the list.

Supplier Action Plan

• Item 1—The description of the proposed/agreed upon action plan to correct the delivery problem.
• Item 2—This is the same as Item 1 and any other Item.

PROCESSING INSTRUCTIONS

Click Back to return to the Delivery Performance Reviews screen.

Click Update to enter this information directly into your customer's database.

If this supplier part is set up for e-mail notification, an e-mail message will be sent to the customer when the update is made.

Use the printing capabilities of your Internet browser to print the DPR.

To respond to the DPR with corrective action, use the vertical scroll bar to move down to the action input area.